Last updated: (01/01/2023)

King Syrup® (“us”, “we”, or “our”) operates king-syrup.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, postal address and phone number (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Site and we recommend that you leave them turned on.

Do Not Track Disclosure

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Email Marketing

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information for communication purposes only. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

External Links

Our Site may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Only persons age 18 or older have permission to access our Site. Our Site does not target or market to children under 13 years of age.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

California Resident Rights

If you are a California resident, you have the right to request certain information under the California Consumer Privacy Act (CCPA) about our collection and use of your personal information, disclosure or sale of personal information, and your rights regarding your personal information.

To submit a request, you may contact us via the options provided in the Contact Us section above. We will verify your identity by matching information you provide to us to information we have on file. This process allows us to verify you are the same person as the subject of the personal information to which your request refers before disclosing any such information.

We will respond to your request within 45 days if we are able to verify your identity. Requests for deletion may take up to 10 days to process after verification.

Collection and Use of Personal Information

We collect personal information when you provide it to us, such as when you make a purchase, contact us for support, or sign up for our mailing list. The types of personal information we collect may include:

• Contact information (such as name, email address, and postal address)
• Payment information (such as credit card number and billing address)
• Account information (such as username and password)
• Product preferences
• Order history
• Marketing preferences (such as opt-in consents and communication preferences)

We use this information for purposes including:

• Processing orders
• Communicating about orders, products, services and promotions
• Improving our products, services and customer experience
• Marketing and advertising to customers (for customers who have consented)
• Detecting and preventing fraud

Sharing Personal Information

We do not sell personal information to third parties. We may share personal information with trusted partners and third parties that assist us with the uses described above. This may include service providers that:

• Process payment information
• Fulfill orders (such as shipping companies)
• Conduct research and analysis
• Host our website and store data
• Communicate with customers (such as email providers)
• Personalize, advertise, and market our products and services

We require all third parties to take reasonable steps to protect personal information and only process personal information for the agreed upon purpose.

We may also share personal information if required to do so by law, legal process, litigation, and/or requests from public and governmental authorities. We will disclose personal information if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.

In the event all or part of our business is acquired by or merged with another company, we would share personal information with the acquiring entity. We will notify affected users of any such transfer and how their personal information may be used.

Retention of Personal Information

We retain personal information as long as necessary for the purposes described in this policy, while protecting the security and integrity of our systems. We hold different types of information for varying time periods depending on the nature of the information and legal requirements.

Even if you close your account, we will retain certain personal information to comply with legal obligations, resolve disputes, enforce agreements, detect security incidents, and fulfill the purposes described in this policy.

Your Rights Over Personal Information

If you are a California resident, you have certain rights related to your personal information, subject to exceptions under CCPA:

Access: You can request more information about the personal information we collect and how we use it.

Deletion: You can request we delete personal information we have collected from you, subject to certain exceptions under applicable law. Deletion requests may be processed up to 10 days after verification.

Opt-Out of Sale: We do not sell personal information. But if we did, you would have the right to opt-out of any such sale.

Non-Discrimination: If you exercise any of these rights, we will not discriminate against you in any way.

You can submit requests related to your California privacy rights by contacting us as indicated in the Contact Us section above. We will need to verify your identity before processing your request, which may require collection and use of limited amounts of personal information about you. We will retain certain personal information to fulfill your request and as required by law.

Security of Personal Information

We take reasonable administrative, technical and physical measures to protect personal information against loss, theft, unauthorized access, and alteration. However, despite our safeguards, we cannot guarantee the absolute security of personal information.

We store personal information on computer systems with limited access that are in controlled facilities. To further protect sensitive personal information, we may store it separately from other information. Transmission of data over the internet can never be guaranteed to be 100% secure, however we make every effort to protect the security of information while it is under our control.

Changes to this Privacy Policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you through email or other means prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions about our privacy policy or information practices, please contact us:

Email: [email protected]

Phone: 815-271-2237